Contact Us
Call, email, or stop by. A real person answers during business hours. After hours, the Valorem AI assistant in the corner of every page can help with values, exemptions, and deadlines.
📍 Visit the Office
1420 Brazos Street, Longhorn, Texas 78610
Mon–Fri, 8:00 AM – 5:00 PM
📞 Call or Email
Phone: (512) 555-0180
Email: info@longhorncad.org
Send Us a Message
Use this form for general questions and feedback. A staff member typically responds within1–2 business days. This inbox is not monitored after hours, on weekends, or on holidays. For anything with a deadline, please call (512) 555-0180.
- File a protest. Protests must be filed on the Notice of Protest (Form 50-132) by your deadline; see Protests & ARB. A message here does not preserve your protest rights.
- Make a formal open-records request. Public Information Act requests must go through the Open Records process.
- Submit applications or official documents. Exemption applications, renditions, and similar filings must be made on the correct form (see Forms & Exemptions).
- Send confidential or sensitive information. Do not include Social Security numbers, driver's license numbers, or bank account numbers. This form is not a secure channel.
- Ask about a tax bill or make a payment. Tax bills are handled by the County Tax Assessor-Collector, a separate office.
Who to Ask for What
| I need help with… | Talk to | Start here |
|---|---|---|
| My appraised value, protest, or ARB hearing | Appraisal staff / ARB coordinator | Protests & ARB |
| Homestead and veteran exemptions; agricultural special appraisal | Exemptions department | Forms & Exemptions |
| Business personal property renditions | BPP department | Form 50-144 |
| A complaint or a problem staff couldn't resolve | Taxpayer Liaison Officer | Free Help & TLO |
| Public records requests | Public Information Officer | Open Records |
| My tax bill | County Tax Assessor-Collector (separate office) | County Tax Office |
How Did We Do?
We want every visit and call to be professional and courteous. If we fell short, or if someone went out of their way to help, tell us. Send feedback to info@longhorncad.org with "Customer Service Feedback" in the subject.
Complaints the office can't resolve can be directed to the Taxpayer Liaison Officer, who reports them to the board of directors. Tax Code § 6.052